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Service

For service, please pack the unit in a box large enough to allow at least 2 inches for padding on all sides, filled with bubblewrap or any other padding material. Pay close attention to the corners and the front of the unit, and make sure there is no pressure on the bottom of the unit as it can crack the motherboard. Ship with any service convenient for you, or drop it off in New York City. E-mail me at denis@238pro.com to arrange. I can also send you a shipping label and arrange for pickup with UPS, it’s usually significantly cheaper than going to the retail store.

Tascam 238 (dbx) full service: $350 plus shipping #

What’s included: #
  • Repair of the capstan motor with all new components, with a 6-month warranty
  • Calibration of tape speed in fixed, manual and external modes
  • Head path check and alignment if needed
  • Check for, and repair if necessary, motherboard cracks around the center standoff
  • Calibration of the level meters, dbx timing
  • Calibration of signal levels and frequency response with a Maxell XL-II tape, with dbx in/out
  • Test of the remote control port
  • Test of the foot pedal jack
  • Test and troubleshooting of transport functions
  • Any minor repairs: tighten and lock capstan nut; tighten and lock reel motor screws; apply DeoxIt to sensor switches; rotate reel brake shoes
  • Pinch roller rejuvenation

Tascam 238/112/122 capstan rebuild: $150 plus shipping #

Remove and send only the capstan motor from your unit for rebuild.

Tascam 238S (Dolby S) full service: $800 plus shipping #

Includes everything in the Tascam 238 (dbx) full service plus rebuild and calibration of the Dolby S noise reduction system.

Other services #

  • R/P head replacement if needed (rare): $250, includes the replacement head and alignment